SigningServices enable fully digital business.

It provides great user experience, information security and control for organizations to seamlessly integrate electronic signing in online channels and business systems.

Why electronic signing and SigningServices?

Every organisation has documents that require legally binding signatures. Be it industry specific documents like in finance, telco, utilities, health, pharma, construction, retail, or governance documents, applications, HR records, contracts and others – all are integral part of any organisation’s business.

Qualified electronic signature has equal validity as the hand-written signature and provides variety of possibilities to digitally transform your business while staying compliant and:

 Increase customer satisfaction and loyalty

 Enable new business models and reach new markets

 Increase efficiency in business processes

 Empower cross-border digital relationships

We believe electronic signing will be common practice in any organization’s processes.

Yet, multiple signing means, standards, formats and integrations make implementation and maintenance of electronic signing complicated and resource-intensive.

Let us deal with the hassle! We have a solution that makes implementation of electronic signing almost effortless – SigningServices.

Cost-efficient and fast processes

Differentiation from competition

'Fully Digital' customer journey

Security and control within your firewall

SigningServices - Single-point solution for all your e-signing needs.

Easy

Great user experience - document is signed with just a few clicks.

Flexible

Simplified APIs to integrate e-signing. Standard connectors available for Microsoft SharePoint, OpenText ContentSuite, other platforms and File system.

Compliant & Secure

Operates according to eIDAS, within your firewalls, using legally binding e-signatures, providing highest information security and control.

Cost efficient

Rent the solution for all your e-signing needs. Rental fee is based on value for your business, looking at number of e-signed documents per month.

Micro-services

(APIs and embeddable component)

A set of microservices to cover full e-signing process starting from user authentication, document & container generation, delivery and signing, to archiving and notifying involved systems and users.

Support

Supports various EU and international widely used e-signing means - national eID cards, Mobile ID's, 3rd party solutions like Smart-ID and similar. Multiple integration scenarios and conformity to e-signing standards.

SigningServices mission is to increase efficiency of organizations in the region with possibilities provided by electronic signing.

Implementation of electronic signing in business processes has been our routine for years and we have accumulated the experience and know-how in a solution – SigningServices - that:

  • simplifies user experience of electronic signing - signing is done with just a few clicks right where user needs it! Users no longer require sophisticated installations and multiple actions to generate, share, track, sign, validate, archive etc. a document. No registrations or third party services in between you and your customers or partners!
  • serves ar you e-signing broker - support of local and international, different legal meaning e-signature level e-signing means and scenarios. Either you operate in one market or cross-country, or you need only document generation and timestamping - you can use one solution for all your e-signing needs. Currently ID cards and mobile IDs issued in Estonia, Latvia, Lithuania as well as Smart-ID are supported. Solution is used for Basic and Advanced electronic signatures, e.g. pad-signing, too.
  • REST APIs for seamless implementation in your systems and out-of-the-box connectors are available for Microsoft SharePoint and OneDrive, OpenText ContentSuite, OptimalSystems Enaio and others as well as File system for archiving.
  • provides maximum flexibility and security in terms of deployment options and functionality with its micro-services architecture. SigningServices work within your firewalls, all data and information is unders your sole control.
  • is compliant with eIDAS Regulation that lays down the legal framework for electronic signatures.

Typical use-cases of SigningServices

Digital services

Embed e-signing in your online channels to onboard customers, sell goods and services online. Typically added to online application forms in public websites or self-service portals to:

  • acquire confirmed customer data and legally binding consents to onboard new customer
  • sign documents with customers and partners

Digital processes

Embed e-signing in your internal systems so that employees and partners sign contracts and other documents conveniently and securely. Typically embedded in Content or Document Management Systems, Intranets, Human Resources Information Systems and other to sign:

  • Governance documents - board / supervisory board meeting minutes, decisions, correspondence
  • Finance documents - acts, commercial contracts, reports
  • Personnel documents - applications, orders, contracts
  • Quality management - normative documents, policies, SOPs
  • Customer documentation - contracts, forms, applications, correspondence
  • Industry specific documents, like asset maintenance records, project management records, product inspection records

Digital interactions

Digitise customer service in branches sand at delivery points using other e-signing means, e.g. pad-signing. Typically used to sign acts of acceptance, write-offs, orders, reports, basically any document weather signer is a customer in your branch, a driver at a delivery point, or it is the end customer at the door confirming service received. Think you customer journey and supply chain!

Trust-proof information

Ensure indisputably reliable information related to your business using time-stamping. Typically used to ensure the authenticity of information and time of issuing or acquiring. For example, outgoing invoices, letters or offers are times-tamped to foster trust. Also incoming information is being time-stamped to assure its actual receiving time and consistency.

See how it works!

How user e-signs a document right in a content management system

How SigningServices Portal is used by DigitalMind to acquire signatures from external signers

For a tour on How to Share document for signing from your internal system

Our Customers

Contact us to find out how your organisation can benefit from electronic signing and how to implement it!

Digital Mind are business technology experts. We help organizations all across Baltic Sea region to bridge the gap between Business and IT, by assisting in development of an overall digital strategy and by implementing software solutions that improve the efficiency of various business processes, thus increasing revenue and reducing costs.

Sporta street 11,
Riga, LV-1013
Latvia

signingservices@digitalmind.lv

+371 27774411