SigningServices is a software solution that provides convenient and accessible tools to integrate digital signing in daily operations of any organisation

Why digital signing and SigningServices?

Every organisation has records that require legally binding signatures. Be it industry specific regulated documents like in pharma, finance, telco, utilities, health, etc., or governance documents, applications, HR records, contracts and others – all are integral part of any organisation’s business.

Advanced digital signature has equal validity as the hand-written signature and provides variety of possibilities to digitally transform your business while staying compliant and:

 validity same as handwritten, secure and compliant

 provide convenient service to your customers and partners

 innovate in services you provide and markets where you do business

We believe digital signing will be common practice in any organisation’s processes.

Yet, multiple signing means, standards, formats and integrations make implementation of digital signing complicated and resource-intensive.

Let us deal with the hassle! We have a solution that makes implementation of digital signing almost effortless – SigningServices.

Cost-efficient and fast processes

Differentiation from competition

'Fully Digital' customer journey

Secure and works within your firewall

Single-point solution for all your e-signing needs

Easy

User-friendly e-signing. Neat connection to your systems and channels to start e-signing now.

Flexible

Various signing means, connectors to systems and flexibble integration via APIs.

Compliant & Secure

Works according to eIDAS, using legally binding e-signaturs, providing highest information security.

Cost efficient

Rent the solution for all your signing needs. Price based on the value for your business.

Micro-services

(APIs and embeddable component)

Allows flexible deployment of required components and integrations in various use-cases with multiple leading applications.

Support

Supports EU signing standards and widely used signing means - ID cards, Mobile ID's, 3rd party solutions.

SigningServices mission is to increase efficiency of organisations in the region with possibilities provided by digital signing.

Implementation of digital signing in business processes has been our routine for years and we have accumulated the experience and know-how gained from the projects in a solution – SigningServices - that:

  • simplifies digital signing experience for users by removing unnecessary actions from users, in addition, who no longer require sophisticated installations to generate, share, track, sign, validate, archive etc. a document.
  • supports local and international signing - organisations can define which country's identities need to be supported and users may choose which of their signing means to use – currently we support ID cards and mobile IDs issued in Estonia, Latvia, Lithuania as well as Smart-ID. The list of supported signing means is being constantly updated, including, on-demand.
  • is a plug-and-play software solution with REST APIs for seamless implementation. Out-of-the-box connectors are available for commonly used business applications like OpenText ContentSuite, OptimalSystems Enaio, MS Sharepoint (coming soon) and others. List of connectors is being constantly updated.
  • provides maximum flexibility and security in terms of deployment options and functionality with its micro-services architecture.
  • is compliant with eIDAS Regulation that lays down the legal framework for electronic signatures, electronic seals, electronic time stamps, electronic documents, electronic registered delivery services and certificate services for website authentication.
  • provides fast return-on-investment. According to our experience and available benchmarks, savings from several thousands of digitally versus manually signed documents per year already generate return on investment.

Typical use-cases of SigningServices

Signing of internal documents. The most common use-case for SigningServices is digital signing of internal documents during an approval or content generation process, for example:

  • Governance documents - board / supervisory board meeting minutes, decisions, correspondence etc.
  • Finance documents - acts, commercial contracts, reports etc.
  • Personnel documents - applications, orders, contracts etc.
  • Quality management - normative documents, policies, SOPs etc.
  • Customer documentation - contracts, forms, applications, correspondence, etc.
  • Industry specific documents, like asset maintenance records, project management records, product inspection records etc.

See how it works!

For a tour on How to Share document for signing from your internal system

Fully digital customer service. Possibility to service remotely provides not only efficiency and savings potential for organisations, but also a convenient and fast remote service option to customers and partners. In fact, many companies face demand for such possibility from their customers and partners, for example:

  • Customer on-boarding - companies that are subject of the Law on the Prevention of Money Laundering and Terrorism Financing e.g. credit institutions, licensed creditors, insurance companies, qualified auditors, investment management companies, etc. can use SigningServices to onboard new customers.
  • Customer identification and contract signing - integrate SigningServices in your e-commerce, self-service or third-party online channel to serve your customers - sell new product or service, update existing contracts, identify for requests e.g. for GDPR requests. Don't make them waist time on the road to come to branch!
  • Get rid of paper in your services and supply chain - sign contracts, acts of acceptance, write-offs, orders, reports, basically any document weather signer is a customer in your branch, a supplier at a delivery point, or it is the end customer at the door confirming service received. Think you customer journey and supply chain!

Our Customers

Contact us to find out how your organisation can benefit from digital signing and how to implement it!

Digital Mind are business technology experts. We help organizations all across Baltic Sea region to bridge the gap between Business and IT, by assisting in development of an overall digital strategy and by implementing software solutions that improve the efficiency of various business processes, thus increasing revenue and reducing costs.

Sporta street 11,
Riga, LV-1013
Latvia

signingservices@digitalmind.lv

+371 27774411